One-star ratings on Google are deemed not defamatory and why that’s a problem
It's crucial to have a solid review management strategy in place and for local SEOs to manage SMB expectations around review...
Local
Yelp introduces a searchable Asian-owned business profile attribute
In February, Yelp searches for Asian-owned businesses were up 130%...
Pickup and delivery attributes, indoor Live View and more AI-powered features are coming to Google Maps and GMB
Google is packing more features, many commerce-related, into Maps, helping the company maintain its position as the intermediary between our...
4 local review trends to watch in 2021
It’s important for businesses to not ignore the importance that reviews still have in local search results even as customer sentiment around...
Google My Business releases tool to manage your reviews
Previously, there was no real way to see the status of reviews you submitted for a takedown in an organized...
Google tests displaying cost estimates in local search results
Google has confirmed the company is showing cost estimates from Homewyse for some local...
Google Hotel search showing free listings in results
Google opens the door to more hotels by offering free hotel listings, separate from paid...
Google My Business report shows how people found your business
You can now see device and platform breakdown in your Google My Business performance...
Yelp’s Waitlist, analytics and POS updates aim to address shifting consumer preferences
Waitlist now supports takeout orders, and enhanced analytics may help managers evaluate how their restaurants are...
Google My Business adds messaging to desktop interface
Businesses can now message with customers through their web browser, not just the mobile...
Google officially displays years in business in local pack
After several months of testing, Google has officially launched this new label that shows how many years your business has been in...
How are local service ads impacting Google Ads accounts?
Make sure you are paying attention to the local service ads option with Google Ads, even if it is not yet available for your...
Google My Business updates flag review feature
The new form and options are much more detailed now, compared to the old...
Yelp launches “health and safety measures” community feedback feature
Yelp launches new rating feature for community to leave feedback on local business social distancing and mask...
Google My Business launches new performance reporting
You can access these new reports within Google My Business under the insights...
Google Maps local listing now showing web search results
As you scroll through the local listings in Google Maps, Google may show you web results at the...
As local media lose budgets, Field Day offers ‘last mile activation’ for brands
The company says it offers local human outreach at scale....
Even as more people shop online, searches for ‘available near me’ up over 100% vs. last year
Google's Reena Nadkarni explains what retailers can do to drive local sales....
Google expands local business message & map query analytics
Consumers will be able to message with businesses in more ways and businesses will be able to see more local...
Google adds more discovery to Google Maps with ‘community feed’
The new feed offers more opportunities for local business exposure....